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In some cases you may need to investigate how learning was administered to a learner's plan. To begin the investigation, use the Quick Lookup a Person tool from the Administrator console. This feature can allow you to:
- View Details - The learner's myLearning profile information.
- View Training Plan/History - How/why is content is on a learner's history/plan.
- View Training Plan - What is currently on the learner's plan.
- View Training History - The list of content the learner has completed.
Steps for Using the Viewing Training Plan/History Button
Step 1
On the Administrator Console screen search for the learner via Quick Lookup feature.
Step 2
Once you find the learner Click “View Training Plan/History” from the quick lookup options.
Step 3
You will see the list of all courses the learner has either completed or is currently on his/her plan. Use the view function to filter the list of courses by plan, history, both or etc.
Training History Information Icon
Once you find the course you would like to view, you have two options. The first option is to view details about how the course was made accessible to the audience the learner is part of.
Select and highlight the course you would like to review. Then click the information icon. After clicking the information icon you can determine whether or not the learning resource was assigned as required to the learner’s plan.
Required Audience via Learning Resource Assignment
Learning assigned via required audience on the resource appears as follows. The name of the learning resource is indicated, the title of the required audience, and why the learner was included in the audience.
Required Audience via Mapping Curricula Assignment
Learning assigned via Mapping Curricula will appears as follows. The name of the learning resource is indicated, the title of the Mapping Curricula, and why the learner was included in the audience.
View History Button
If learning does not appear to be assigned as required via audience created on the learning resource or via mapping curricula, use the View History button to determine whether or not someone with Enroll Others access added the resource to the learner's plan.
Select and highlight the course title, then click the “View History” button.
From here you can view the learner’s log history for the enrollment. The following example displays the log for an end user with Enroll Others access that enrolled another end user into a learning resource.
