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The FAQs are organized in the following groups. Click on a title below to go directly to the group.
Courses, Assignments, & Completions
Courses, Assignments, & Completions
All JHHS employees will be assigned and required to complete the JHHS Annual Required Training 2025 curriculum. Failure to do so will result in corrective action.
Exceptions:
- Medical Providers who report through the Medical Staff Office will receive a separate assignment of required training and, therefore, are not assigned this curriculum.
- Employees of Johns Hopkins Health Plans (JHHP) are on a different annual review schedule and, therefore, are not assigned this curriculum.
- PowerDMS users will complete the training outside of myLearning and, therefore, are not assigned this curriculum in myLearning.
All JHHS employees will be assigned and required to complete the JHHS Annual Required Training 2025 curriculum. See the following Solutions article for steps to request an exemption from the assignment.
The JHHS Annual Required Training 2025 curriculum is assigned by the Learning Technology and Innovation team to all JHHS employees on May 1, 2025. All employees must complete the entire curriculum by June 30, 2025. Failure to do so will result in corrective action.
1. Go to my.jh.edu
2. Click Login. Enter your username and password if prompted.
3. On the Education tab, select myLearning.
4. In myLearning select the curriculum title in the Assigned & In-Progress Learning section in the center of the Learner Home page.
5. On the curriculum page, select the Open Curriculum button.
6. Select a section on the left menu, or select a View Details button to open a section.
7. Select a Launch button to the right of the course or attestation title to begin your learning. If you see an Activate button instead of the Launch button, select the Activate button. This will update to Launch and you will be able to access the course by selecting Launch.
8. Once you complete or exit a course, the page with the list of eLearning courses will redisplay. Select a course on the list to continue your training. Once you complete and sign an attestation, select the Back button at the bottom of your screen to return to the list of titles within the curriculum.
Please select the Activate button. This will update to Launch and you will be able to access the course by selecting Launch.
In the new myLearning system, our learning assignments and activity are recorded on your transcript. Completed courses will be found within the JHHS Annual Required Training 2025 curriculum on your transcript.
To view your transcript: From your Learner Home page, select View in the Transcript section on the left side of the window. Once on your transcript, use the Filter by Training Status field and filter by Completed to find the curriculum title.
To view the curriculum: From your Learner Home page, select the curriculum title in the Assigned & In-Progress Learning section. You will see the progress of each course inside the curriculum.
If you have not completed the curriculum, access the assignment from the Assigned & In-Progress Learning section from your myLearning Learner Home page:
1. Select the curriculum title.
2. When the Curriculum page displays, select the Open Curriculum button.
3. Beside a completed course or attestation, select View Certificate from the drop-down menu.
4. You may download and/or print the certificate.
If you have completed the curriculum, access the assignment from your transcript:
1. On your Learner Home page, select View in the Transcript section on the left side of the window.
2. Once on your transcript, select Completed in the Filter by Training Status field, and find the curriculum title.
3. Select Open Curriculum on the drop-down menu.
4. Beside a completed course or attestation, select View Certificate from the drop-down menu.
5. You may download and/or print the certificate.
No. Do not include any courses or attestations from the JHHS Annual Required Training curriculum in the training assigned by your entity. The JHM Learning Technology and Innovation team manages all assignments for all learning objects that are in the JHHS Annual Required Training assignment. This applies at all times throughout the year.
No. Do not include any courses or attestations from the JHHS Annual Required Training curriculum in the training assigned by your entity. The JHHS Learning Technology and Innovation team manages all assignments for all learning objects that are in the JHHS Annual Required Training assignment. This applies at all times throughout the year.
Employees who have completed the following courses and attestations assigned between January 1, 2025 and April 30, 2025 are not required to take them again this year. Completed equivalents are carried over into the 2025 curriculum for those employees. *Upon opening the curriculum, click the Activate button next to each training title to prompt the update to Completed Equivalent.*
- JH | Electronic Information Security and Data Management Training | 2025
- JH | Patient Privacy for Workforce Members | 2025
- JHM | Compliance Basics | 2024
- JHHS | Prevention of Discrimination and Harassment in the Workplace | 2024
- JHM | Preparing for an Active Assailant in the Clinical & Non-Clinical Environment | 2024
- JHHS | Crisis Prevention Management and De-escalation | 2024
- JHM | Best Practices When Utilizing Language Services | 2024
- JHHS | What Can You Do to Prevent the Spread of Infectious Diseases? | 2024
- JHHS | Our Commitment to Safety of Children | 2024
- JHHS | Emergency Preparedness | 2024
- JHHS | Criminal Background | 2024
The SOM Annual Required Training - 2025 curriculum will be assigned as required learning to the School of Medicine workforce members on May 1. The courses and attestations listed below are included in the assignment.
All School of Medicine faculty and staff are required to complete the SOM Annual Required Training – 2025 curriculum by June 30, 2025 or within new hire training requirements. If you are a new hire, consult with your supervisor.
- JH | Electronic Information Security and Data Management Training | 2025
- JH | Patient Privacy for Workforce Members | 2025 (test-out)
- JHM | Compliance Basics | 2025 (test-out)
- JHM | Preparing for an Active Assailant in the Clinical & Non-Clinical Environment | 2025
- JHM | Best Practices When Utilizing Language Services | 2025 (test-out)
- JHHS | What Can You Do to Prevent the Spread of Infectious Diseases? | 2025
- JHHS | Crisis Prevention Management and De-escalation | 2025 (test-out)
- JHHS | Our Commitment to Safety of Children | 2025
- JHHS | Emergency Preparedness | 2025
- JHHS | Duty to Self-Report | 2025
Troubleshooting
The myLearning Solutions page provides up-to-date support resources for all JHHS myLearning users and learning administrators and learning coordinators.
You may find the following articles especially useful as you and your teams complete the JHHS Annual Required Training 2025:
Each member organization has one or more annual required training support champions who serve as your first line of support. Your local support champion(s) can answer questions and address your concerns about the JHHS Annual Required Training and other annual required education.
See the list of Annual Required Training Support Champions.
1. If you are not using a Johns Hopkins (JH) computer, we strongly recommend using a JH computer. We are able to troubleshoot issues on Johns Hopkins computers only. See the section for using a Johns Hopkins computer.
2. Browser: Try using a different internet browser, such as Google Chrome, Microsoft Edge, or vice versa.
- Use of Internet Explorer (IE) is discouraged. Microsoft has ended support for IE; correspondingly, the myLearning system vendor no longer offers support for courses when IE is used. While courses may run on systems using IE, the Learning Technology and Innovation team cannot provide support in the event a course does not function properly when used through IE. For help with your browser, contact your LAN admin or the JH IT Help Desk.
- Safari is often incompatible with courses. You may experience success by switching from Safari to Chrome or Edge.
4. Clear your browser’s history (cache). Instructions here.
5. Log into myLearning, and access the course.
6. If prompted to resume, click Yes and continue through the course.
7. If the original problem persists, take a screen shot where the course stops. Submit a ticket to the Learning Technology and Innovation team, include the exact course name, a description of the problem, and the screen shot showing any errors.
Completing an attestation in myLearning now has additional steps to indicate your agreement and ensure that it is marked complete. You must select Mark Complete, Sign, and then Sign again. See the detailed steps in the following article: Sign an Attestation within a Curriculum
1. If you are not using a Johns Hopkins (JH) computer, we strongly recommend using a JH computer. We are able to troubleshoot issues on Johns Hopkins computers only. See the section for using a Johns Hopkins computer.
2. Browser: Try using a different internet browser, such as Google Chrome, Microsoft Edge, or vice versa.
- Use of Internet Explorer (IE) is discouraged. Microsoft has ended support for IE; correspondingly, the myLearning system vendor no longer offers support for courses when IE is used. While courses may run on systems using IE, the Learning Technology and Innovation team cannot provide support in the event a course does not function properly when used through IE. For help with your browser, contact your LAN admin or the JH IT Help Desk.
- Safari is often incompatible with courses. You may experience success by switching from Safari to Chrome or Edge.
4. Clear your browser’s history (cache). Instructions here.
5. Log into myLearning, and access the course.
6. If prompted to resume, click Yes and continue through the course.
7. If the original problem persists, take a screen shot where the course stops. Submit a ticket to the Learning Technology and Innovation team, include the exact course name, a description of the problem, and the screen shot showing any errors.
1. If you are not using a Johns Hopkins (JH) computer, we strongly recommend using a JH computer. We are able to troubleshoot issues on Johns Hopkins computers only. See the section for using a Johns Hopkins computer.
2. Browser: Try using a different internet browser, such as Google Chrome, Microsoft Edge, or vice versa.
- Use of Internet Explorer (IE) is discouraged. Microsoft has ended support for IE; correspondingly, the myLearning system vendor no longer offers support for courses when IE is used. While courses may run on systems using IE, the Learning Technology and Innovation team cannot provide support in the event a course does not function properly when used through IE. For help with your browser, contact your LAN admin or the JH IT Help Desk.
- Safari is often incompatible with courses. You may experience success by switching from Safari to Chrome or Edge.
4. Clear your browser’s history (cache). Instructions here.
5. Log into myLearning, and access the course.
6. If prompted to resume, click Yes and continue through the course.
7. If the original problem persists, take a screen shot where the course stops. Submit a ticket to the Learning Technology and Innovation team, include the exact course name, a description of the problem, and the screen shot showing any errors.
The best solution is to complete the courses and attestations using a Johns Hopkins computer.
If you are unable to complete the courses or attestations using a Johns Hopkins computer, we offer the following recommendations. Complete them in the order shown here.
1. Try using a different internet browser.
- Use of Internet Explorer (IE) is discouraged. Microsoft has ended support for IE; correspondingly, the myLearning system vendor no longer offers support for courses when IE is used. While courses may run on systems using IE, the Learning Technology and Innovation team cannot provide support in the event a course does not function properly when used through IE. For help with your browser, contact your LAN admin or the JH IT Help Desk.
- Safari is often incompatible with courses. You may experience success by switching from Safari to Chrome or Edge.
3. Clear your browser’s history (cache). Instructions here.
4. After completing steps 1 – 3, close and restart your browser.
Tip
Be sure to save any work you are doing in all browser windows before closing.
The steps for disabling the pop-up blocker vary by browser. See How do I disable my pop-up blocker?
The steps for clearing browser history (cache) vary by browser. See How do I clear the cache on my internet browser?